Simple Head Lice Solutions clients are lice free after only one manual head lice treatment performed by us.* We do stand by our work and we are proud to offer a standard 30 day guarantee after a treatment has been received by us in either your home or any of our salon locations. If you have purchased one of our repellent kits your guarantee will be extended to 45 days after your initial treatment date. All requirements for the guarantee are listed below.
You have purchased a Repellant Kit which includes a Stay Away Spray and a set of our exclusive line of Nit Free Shampoo and Conditioner.
Our guarantee requires that all family members living in the same household be manually checked by us and/or treated by us at the same time or within 24 hours of each other. No exceptions.
Our guarantee requires that you have reapplied Louses Last Breath Lice Treatment to all affected family members within the 6-7 day time period after your initial treatment was received.
Our guarantee requires that at least one follow up exam is to be completed before the 45 day deadline. This recheck exam must be performed in order for the guarantee to be honored and no exceptions will be made.
If you fail to recheck within the 45 day time period and you find lice on day 46, 47, 48, etc. you will be required to pay for any additional treatments to be performed by us.
If you were treated by us in any of our salons you will have 7-10 days after a treatment to be rechecked for free. If you miss the 7-10 day deadline a charge of $10 per head will be applied to the recheck exam. Only one free recheck will be given in the 7-10 day frame after the initial treatment day. You can come at any time for a head checks within the 45 day time frame but a head check fee would apply.
At the time of the recheck exam(s) if we find any evidence of lice and you have followed all necessary guidelines above you will be retreated again at no charge.
If you find any signs of continued infestation after a manual head lice treatment but before your recheck exam within the 45 day time period you must keep what you have found and provide us with proof no exceptions.
*One time treatment unless extreme infestation of 2 months or more, or chronic lice for up to a year.